Self-Management
Following my reading of an adaption from Making It Work by David Allen, I certainly was in agreement with the author that the two key ingredients for self-management are control and perspective. The author believed that if you can maintain a sufficient level in each, your world will be in order and you will be focused exactly as you should be.
Others believe that individuals who need change are more likely to succeed if they are in control of the change process. Getting people to learn and apply the appropriate principles is not very easy. Hence, to most, this self managed change is not an easy thing to do. Where do you start on such a task?
1 - First exhibit awareness of what changes are needed. Ask yourself, “What behaviors and attitudes am I using today that are prohibiting me from moving forward?” Once the inhibitive behaviors or actions are identified, then a plan must be developed to enable us to use new solutions or behaviors that will reflect our growth and development objectives. What does that mean? You must change your reactions, or habits to get a different result.
2 - For implementation to take place, we must translate our plan into goals that will bring us the desired change. This goal-orientation process is the most important component of self-management because it can be measured and the results are clearly defined. This allows us to be focused on the things that matter most, as I like to believe it is a contract with ourselves. This holds true for all areas in our life; not just work but home life as well.
3 - We also must have the right attitude because goal-orientation requires coaching and self-management. It is a model that is used by many professional coaches today. Positive attitude provides an overwhelming edge for our success. Our non-verbal communication, which is 60% of communication, is a direct reflection of our attitude. Our perspective on life will also certainly be reflected by our success in reaching our goals.
But are we ready for Self-Management? An article that appeared in the September 2006 issue of the Harvard Business Review by James Haskett, stated that “Predominant reactions to notations of self-management explored in this month’s column could be described best by two words, “enthusiasm” and “skepticism’”. Many respondents felt that the concepts of self-management should be implemented in organizations while others felt that obstacles to their implementation was real, and that management itself was the main culprit. As managers, are we our worst enemy for not allowing people to become self-managers?
Employees need to focus on the skill-sets and competencies that will help them manage themselves better both in the workplace and at home. Every worker must be considered a leader and their initial leadership focus should be on self-management. Self-management is not only understanding what is needed to be more productive, but it is also asking “How do I become a goal-oriented individual and learn to control priorities?” and “Do I really practice self-empowerment or even know what it means?”
I would like to see everyone conduct a S.W.O.T. analysis on themselves and understand that personal management can dramatically improve both your productivity and performance. If we learn and initiate the skills for effective personal management, then we just may be ready to accept the principles of self-management and its related components in the workplace today.
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Thursday, July 29, 2010
Tuesday, July 20, 2010
The Process for Employee Alignment and Achievement
Here are ten steps to take today and in the future to align your employees so they will positively effect your bottom line while achieving their goals.
1. Separate the strategic and tactical thinking processes
2. Define the business strategy in all areas of the business (Revenue, Operations, Personnel, and Financial)
3. Make everyone aware of the business strategy and plant the seed that will allow them to achieve those goals
4. Make sure clarity of the business strategy is established for all
5. Break the Strategic Business Plan down into goals by business unit, division and/or department (Eat the Elephant in small bites)
6. Develop a goal-orientation culture within the company
7. Formulate specific, time sensitive, prioritized goals that provide each employee with a clear sight to the strategy, department goals, and reflect upon their own roles and responsibilities.
8. Let the employee develop the metrics and reporting structure that will continue to provide clarity and measure achievement
9. Set process meetings to determine your success or failure with opportunity to recommend changes demonstrating their value in the process
10. Be satisfied that the overall business strategy must be changed to reflect the highly competitive and volatile marketplace.
1. Separate the strategic and tactical thinking processes
2. Define the business strategy in all areas of the business (Revenue, Operations, Personnel, and Financial)
3. Make everyone aware of the business strategy and plant the seed that will allow them to achieve those goals
4. Make sure clarity of the business strategy is established for all
5. Break the Strategic Business Plan down into goals by business unit, division and/or department (Eat the Elephant in small bites)
6. Develop a goal-orientation culture within the company
7. Formulate specific, time sensitive, prioritized goals that provide each employee with a clear sight to the strategy, department goals, and reflect upon their own roles and responsibilities.
8. Let the employee develop the metrics and reporting structure that will continue to provide clarity and measure achievement
9. Set process meetings to determine your success or failure with opportunity to recommend changes demonstrating their value in the process
10. Be satisfied that the overall business strategy must be changed to reflect the highly competitive and volatile marketplace.
Achieve Greatness - Each Employee has a Major Impact on the Bottom Line
Today I visited several companies of various sizes in a variety of industries and I would like to tell you that it is not a very bright picture for Strategically-Oriented Human Resource Professionals. The majority of executives continue to have an “accountant” attitude toward business. . .cut costs. . .cut expenses. . .cut people. . .more cuts.
I even heard of one CFO that feels people development is a waste of time and doesn’t have any understanding of the ramifications of almost 65% of his management team is retiring in less than 24 months! Forget succession planning; let’s just go with massive hiring and selection without talent development. Other HR Professionals that I visited today are now back to only performing a variety of administrative duties and no longer have a budget for people development or anything else for that matter. On my next to my last call, I visited with an HR professional whose executive management team anointed her the saver of the company. She was told that they wanted her to be part of the executive leadership team in the development of a new management team that would take the company to the next level. I cannot tell you how much fun it was to sit and listen to her plans and ideas for accomplishing her goal.
Upon arriving home, I became I read on an article titled, "Alignment Drives Employee Engagement and Productivity" available from Taleo Research. It points out that the HR role is key in driving the process and selecting the tools needed to achieve alignment. It also demonstrates that statistically most managers do not see HR as being up to the task. In the majority of companies I visited today, their managers felt that way as well.
The fact of the matter is HR cannot execute the strategy without the commitment of the front line managers. Most HR professionals would also agree that aligning talent to business, providing current job roles and responsibilities, and measuring performance creates an environment where the employee’s passion for the business can grow and drive the overall performance of their company.
Isn’t it time for the executives and cave dwellers to wake up? Numerous studies have proven that goal alignment and engagement improve productivity and company performance. When your employee is engaged, and aligned, each employee can have a major impact on the bottom line of a business.
Engagement improves productivity, creates top performers, and improves employee retention while alignment ties the business strategy to personal goals, improves engagement and promotes achievement. But we must be forward thinkers and align the two; it provides focus and a clear line of sight for all involved while decreasing lost productivity and increases revenue per employee. The impact of all of this lies in productivity and process improvement, risk reduction and organizational impacts.
So what’s left for us to do; train the management and employees to be better goal setters? It is believed that only 15% of all employees really think that their goals will help them achieve great things. An employee achieving great things will impact the bottom line and insure that the company is achieving great things. Your front line managers define the culture for achievement and the employee demonstrates that a results-oriented company will achieve greatness.
I even heard of one CFO that feels people development is a waste of time and doesn’t have any understanding of the ramifications of almost 65% of his management team is retiring in less than 24 months! Forget succession planning; let’s just go with massive hiring and selection without talent development. Other HR Professionals that I visited today are now back to only performing a variety of administrative duties and no longer have a budget for people development or anything else for that matter. On my next to my last call, I visited with an HR professional whose executive management team anointed her the saver of the company. She was told that they wanted her to be part of the executive leadership team in the development of a new management team that would take the company to the next level. I cannot tell you how much fun it was to sit and listen to her plans and ideas for accomplishing her goal.
Upon arriving home, I became I read on an article titled, "Alignment Drives Employee Engagement and Productivity" available from Taleo Research. It points out that the HR role is key in driving the process and selecting the tools needed to achieve alignment. It also demonstrates that statistically most managers do not see HR as being up to the task. In the majority of companies I visited today, their managers felt that way as well.
The fact of the matter is HR cannot execute the strategy without the commitment of the front line managers. Most HR professionals would also agree that aligning talent to business, providing current job roles and responsibilities, and measuring performance creates an environment where the employee’s passion for the business can grow and drive the overall performance of their company.
Isn’t it time for the executives and cave dwellers to wake up? Numerous studies have proven that goal alignment and engagement improve productivity and company performance. When your employee is engaged, and aligned, each employee can have a major impact on the bottom line of a business.
Engagement improves productivity, creates top performers, and improves employee retention while alignment ties the business strategy to personal goals, improves engagement and promotes achievement. But we must be forward thinkers and align the two; it provides focus and a clear line of sight for all involved while decreasing lost productivity and increases revenue per employee. The impact of all of this lies in productivity and process improvement, risk reduction and organizational impacts.
So what’s left for us to do; train the management and employees to be better goal setters? It is believed that only 15% of all employees really think that their goals will help them achieve great things. An employee achieving great things will impact the bottom line and insure that the company is achieving great things. Your front line managers define the culture for achievement and the employee demonstrates that a results-oriented company will achieve greatness.
Tuesday, June 29, 2010
Ease the Stress of Change
The key to improve employee morale and loyalty - two attitudes crucial to productivity and business success - is communication. And communication is never more important than in times of change.
Results of a recent survey conducted by staffing specialist Randstad North America suggest the following tips for improving communication during workplace transitions:
Results of a recent survey conducted by staffing specialist Randstad North America suggest the following tips for improving communication during workplace transitions:
- Let employees know about any decisions that affect their jobs - immediately. In uncertain times, don't sit on information - good or bad. 7 out of 10 employees say they want to receive information during times of change.
- Keep it simple. Employees want clear and easy to understand information about what's happening. Clarity is crucial. During periods of change, half of employees say that things at work seem disorganized. Cut through the confusion and give staffers a straight forward weekly breifing. That means no hiding behind jargon or double-talk.
- Tell the Whole Truth. You can't hold back information in the hopes that employees will be in a better mood to accept bad news later on. They'll resent not hearing the whole story at one time.
- Provide a Road Map. Employees want to hear where you think the company is headed. While 83% of employers say they give workers that kind of information, only 68% of employees report receiving it.
- Gather Feedback from Your People. Employees want to be heard. When companies implement employees' suggestions, 78% of employees say morale is excellent or good.
Tuesday, June 22, 2010
Work-Life Balance is Personal Management
Leadership is managing yourself; it's not just managing people. Leadership is also being more productive by making personal management a priority, and time management is often defined as this, personal management. How you manage your time can help define your status relative to Work-Life balance.
Work-Life Balance is a combination of goal-orientation and time management. The first thing that anyone has to do is to prioritize the importance of what is most important in the two key areas: work and life. What is important to you?
If something is important to you, then schedule that activity or event that relates to that happiness, work or life activities. All I hear in conversations with busy business persons that they all wish they had the time to do what they really wanted to do. They can’t seem to find time for themselves. I respond every time with, “Well, are you scheduling time with yourself for yourself?” The answer is usually a big "No."
Work-Life Balance is such a vague term. Work-Life balance is individualistic in nature and can vary over time. What success in this area means to one person does not always compare to another. Success is most commonly associated with the term happiness so I would like to say that real Work-Life Balance brings joy and happiness to those who achieve that state of mind. Most people find that Work-Life balance is designed to provide a stress-free environment or at least reduce stress. Your success should only be benchmarked to what you want happiness from, more family time, more lead generation, etc. Leadership is finding the “slight edge” to become more effective.
Most people today are so impressed with their “Busy Bee” approach that making others think they are busy is their major goal. Your goal should be to improve effectiveness as opposed to improving efficiency. Doing the things right is different that getting the desired results. Scheduling time with yourself and leaving time for the unforeseen are two practices that can make your more effective in terms of Work-Life Balance.
Personal Management is your responsibility. It takes a willingness to change and a commitment to follow a planning and administration system that is goal-oriented so you can measure your results. As Peter Drucker once said, “If you can’t measure it, you can’t manage it”. That certainly goes for the personal management process and other leadership competencies as well.
Work-Life Balance is a combination of goal-orientation and time management. The first thing that anyone has to do is to prioritize the importance of what is most important in the two key areas: work and life. What is important to you?
If something is important to you, then schedule that activity or event that relates to that happiness, work or life activities. All I hear in conversations with busy business persons that they all wish they had the time to do what they really wanted to do. They can’t seem to find time for themselves. I respond every time with, “Well, are you scheduling time with yourself for yourself?” The answer is usually a big "No."
Work-Life Balance is such a vague term. Work-Life balance is individualistic in nature and can vary over time. What success in this area means to one person does not always compare to another. Success is most commonly associated with the term happiness so I would like to say that real Work-Life Balance brings joy and happiness to those who achieve that state of mind. Most people find that Work-Life balance is designed to provide a stress-free environment or at least reduce stress. Your success should only be benchmarked to what you want happiness from, more family time, more lead generation, etc. Leadership is finding the “slight edge” to become more effective.
Most people today are so impressed with their “Busy Bee” approach that making others think they are busy is their major goal. Your goal should be to improve effectiveness as opposed to improving efficiency. Doing the things right is different that getting the desired results. Scheduling time with yourself and leaving time for the unforeseen are two practices that can make your more effective in terms of Work-Life Balance.
Personal Management is your responsibility. It takes a willingness to change and a commitment to follow a planning and administration system that is goal-oriented so you can measure your results. As Peter Drucker once said, “If you can’t measure it, you can’t manage it”. That certainly goes for the personal management process and other leadership competencies as well.
Monday, May 10, 2010
7 Traits of Effective Leaders; Do You Share Any?
Are leaders born or made? Can you learn superior leadership skills? Experts have noticed seven specific actions that successful leaders carry out, regardless of the organization or cause they lead.
Effective Leaders. . .
. . .Make others feel important. If your goals and decisions are self-centered, followers will lose their enthusiasm quickly. Emphasize their strengths and contributions, not your own.
. . .Promote a Vision. Followers need a clear idea of where you're leading them and they need to undersand why that goal us valuable to them. Your job as a leader is to provide that vision.
. . .Follow the Golden Rule. Treat your followers the way you enjoy being treated. An abusive leader attracts few loyal followers.
. . .Admit mistakes. If people suspect that you're covering up your own errors, they'll hide their mistakes, too, and you'll lack valuable information for making decisions.
. . .Critcize others only in private. Public praise encourages others to excel, but public criticism only embarrasses and alienates everyone.
. . .Stay close to the action. You need to be visible to the members of your organization. Talk to people, visit other offices and work sites, ask questions, and observe how business is being handled. Often you will gain new insights into your work and find new opportunities for motivating your followers.
. . .Make a game of competition. The competition drive can be a valuable tool if you use it correctly. Set team goals, and reward members who meet or exceed them. Examine your failures, and celebrate your group's success.
- Adapted from The Toastmaster
Effective Leaders. . .
. . .Make others feel important. If your goals and decisions are self-centered, followers will lose their enthusiasm quickly. Emphasize their strengths and contributions, not your own.
. . .Promote a Vision. Followers need a clear idea of where you're leading them and they need to undersand why that goal us valuable to them. Your job as a leader is to provide that vision.
. . .Follow the Golden Rule. Treat your followers the way you enjoy being treated. An abusive leader attracts few loyal followers.
. . .Admit mistakes. If people suspect that you're covering up your own errors, they'll hide their mistakes, too, and you'll lack valuable information for making decisions.
. . .Critcize others only in private. Public praise encourages others to excel, but public criticism only embarrasses and alienates everyone.
. . .Stay close to the action. You need to be visible to the members of your organization. Talk to people, visit other offices and work sites, ask questions, and observe how business is being handled. Often you will gain new insights into your work and find new opportunities for motivating your followers.
. . .Make a game of competition. The competition drive can be a valuable tool if you use it correctly. Set team goals, and reward members who meet or exceed them. Examine your failures, and celebrate your group's success.
- Adapted from The Toastmaster
CEO's Role has Been Transformed
The role of the CEO has been transformed over the years while the demands on the position remain the same. The CEO is now expected to be a highly productive team member that holds and develops a set of values and ideals that relate to both the employee and the customer, inspiring and recognizing the leadership skills exhibited by their staff, providing and distributing intelligence, maintaining and managing the structure of change, and of course, getting the desired results.
As Edward R. Shapior, MD points out in his article, “The Changing Role of the CEO” – the passions of leaders can be used to discover a focused and meaningful organizational engagement in the larger society.
As an executive coach for over ten years, I ask the following questions of almost every coaching candidate:
On many occasions, my goal as a coach is to get someone to make choices that take them out of their comfort zone. Effective Leaders are honest, competent, forward looking, and inspirational. Since leadership skills are learned, and the role of the leader is changing daily, it might just be the right time for the Leadership Team of organizations today to rethink their position and commit the team to a Leadership Training and Coaching Process.
Remember, 3% make it happen, 77% watch it happen, and 90% wonder what the hell happened. Leadership is no longer a position, it is a competency that we all must present in the workplace today. Coaching is much like the role of a leader, designed to get results.
As Edward R. Shapior, MD points out in his article, “The Changing Role of the CEO” – the passions of leaders can be used to discover a focused and meaningful organizational engagement in the larger society.
As an executive coach for over ten years, I ask the following questions of almost every coaching candidate:
- Are you making all of the progress you would like to make and are capable of making?
- What is in it for you if you are successful in reaching your goals?
- What is the value to you if you reach your goals?
- What have you done to date to reach this goal?
- What are you willing to do to reach that goal? Is it time, money or energy?
- Who else is involved that can affect the result?
- How do your actions affect others?
- Is it a choice or circumstance?
On many occasions, my goal as a coach is to get someone to make choices that take them out of their comfort zone. Effective Leaders are honest, competent, forward looking, and inspirational. Since leadership skills are learned, and the role of the leader is changing daily, it might just be the right time for the Leadership Team of organizations today to rethink their position and commit the team to a Leadership Training and Coaching Process.
Remember, 3% make it happen, 77% watch it happen, and 90% wonder what the hell happened. Leadership is no longer a position, it is a competency that we all must present in the workplace today. Coaching is much like the role of a leader, designed to get results.
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