In a recent Taleo Research Study, they reported that the largest risk to their company’s bottom line and brand is low employee engagement and productivity. Most companies are asking people to do more with less because companies can no longer afford to have suboptimal performance from any employee.
No one argues the fact that there is a direct correlation between engagement and productivity. The real question is, how do we sustain high levels of productivity on the job while keeping people engaged?
The first step, in an ongoing sustainability process, is to teach the employee to become goal-oriented. All of our Leadership and Management Development Courses are goal-oriented and we teach people how to get results. Performance and productivity enhancement is defined as our desired outcome.
The second step is to align the business goals to talent goals. Executive level management must provide the vision and articulate the strategy. Mid level management must provide a work environment that allows the strategy to be driven while presenting a responsibility, accountability and self-empowerment culture to support this highly engaged workforce.
Our Making of an Effective Manager helps mid-level management get executives and employees on the same boat while keeping it on the straight and narrow path to success. Middle Management is what makes things happen. If they are not trained, they will not understand the value of setting goals, and nor will they know how to get employees to realize they are part of that goal.
It is documented that 85% find linking talent management to corporate goals challenging. The reason for the high percentage is that most people are not goal-oriented and until they learn the competency that will help them get the desired results, they will struggle.
The value from engagement and alignment can pay big dividends for your company’s future. As an owner and/or HR professional, it is your job to drive the process and select the right tools to achieve the desired results.
Call Innovative Leadership now to help you define your plan of action for engagement and alignment at 609.390.2830. Or click here to learn more about The Making of an Effective Manager.
Showing posts with label goals. Show all posts
Showing posts with label goals. Show all posts
Thursday, December 20, 2012
Wednesday, August 8, 2012
4 of 33 Tips for Productivity on the Job
- Nuke it! The most efficient way to get through a task is to delete it. If it doesn’t need to be done, get it off your to do list.
- Daily goals. Without a clear focus, it’s too easy to succumb to distractions. Set targets for each day in advance. Decide what you’ll do; then do it.
- Worst first. To defeat procrastination learn to tackle your most unpleasant task first thing in the morning instead of delaying it until later in the day. This small victory will set the tone for a very productive day.
- Peak times. Identify your peak cycles of productivity, and schedule your most important tasks for those times. Work on minor tasks during your non-peak times.
Tuesday, May 24, 2011
What is the biggest Leadership Obstacle to Middle Management?
I am starting to realize that the biggest obstacle to middle management is without question, senior management. Most managers today show a greater loyalty to their department while the loyalty and respect for senior management is waning. The result becomes a real disconnect between upper and middle management. This disconnect is directly related to employee engagement.
Upper management is responsible for providing the direction of the company. This strategic responsibility is quite a task but senior management expects total commitment to the vision, mission, and strategic business objectives from their middle management and all employees and it is unreal. This lack of commitment is demonstrated in most employee surveys or employee engagement data. It is well documented that the American worker tends to trust their immediate supervisor as opposed to the company’s senior leaders.
How to Provide Direction to Middle Management:
I hate to tell you but leaders and great managers are made not born. In most employee surveys and/or engagement data, we find that most concerns of employees focus on their immediate supervisor not doing what they should be doing….communicating the business strategy while translating it to define the full value of everyone’s role, responsibility, and actions needed to create a successful company.
With the rapid departing of the baby boomers and disengagement still hovering around 30 percent, isn’t it time to focus on developing your future leaders. This leadership must be developed in the middle of the company and mentored upward so that the strategy and implantation will always do exactly what it is intended to do……bring the desired results.
Now is the time for senior management to act and gain success in their company through developing their management and then the middle management’s individual productivity results in organizational effectiveness. It’s not magic but it is a necessity.
Article written by Richard J. Hohmann Jr., Lead Coach for Innovative Leadership, a strategic partner with Fitzpatrick, Bongiovanni, & Kelly, PC, and also a member of the Collaboration Team for Leadership Management International. Richard can also speak at your next organization’s meeting, to invite him to speak call 609-390-2830. For Management Training Solutions click here: http://www.innovativeleadershipdv.com/training_overview.asp
Upper management is responsible for providing the direction of the company. This strategic responsibility is quite a task but senior management expects total commitment to the vision, mission, and strategic business objectives from their middle management and all employees and it is unreal. This lack of commitment is demonstrated in most employee surveys or employee engagement data. It is well documented that the American worker tends to trust their immediate supervisor as opposed to the company’s senior leaders.
How to Provide Direction to Middle Management:
- Senior officers, you need get out of your office and be with your day to day decision makers - In a previous article, I noted that observation and open discussion with managers and staff are competencies or skills that senior managers tend to avoid. Senior management must eliminate the lack of trust and to do that they must inspire their management team and staff to believe in the direction, etc. Getting buy in from your middle management team is imperative for sustained growth.
- Mentor middle management - The middle managers must feel appreciated and the best way to do that is to be mentored by a senior manager, which moves the mid-level manger toward the strategy side of the equation. The middle management of any organization must comprehend the business strategy for them to be able translate the direction that is easily understood by the entire work force. If this cascading flow of communication gets interrupted, then it becomes impossible for anyone within any organization to connect the dots resulting in employee disengagement.
- Develop middle management - It is well documented what skills and competencies are needed for managers to be high achievers; but when I talk to most middle managers, they tell me that they have had little or no formal training. We are entrusting the success of our companies to people who do not know what it takes to provide positive feedback, cascading communication channels, an engaging work environment and everything else it takes to make a successful company. We assume that exemplary performance at a lower level or specific role will automatically make them highly productive managers.
I hate to tell you but leaders and great managers are made not born. In most employee surveys and/or engagement data, we find that most concerns of employees focus on their immediate supervisor not doing what they should be doing….communicating the business strategy while translating it to define the full value of everyone’s role, responsibility, and actions needed to create a successful company.
With the rapid departing of the baby boomers and disengagement still hovering around 30 percent, isn’t it time to focus on developing your future leaders. This leadership must be developed in the middle of the company and mentored upward so that the strategy and implantation will always do exactly what it is intended to do……bring the desired results.
Now is the time for senior management to act and gain success in their company through developing their management and then the middle management’s individual productivity results in organizational effectiveness. It’s not magic but it is a necessity.
Article written by Richard J. Hohmann Jr., Lead Coach for Innovative Leadership, a strategic partner with Fitzpatrick, Bongiovanni, & Kelly, PC, and also a member of the Collaboration Team for Leadership Management International. Richard can also speak at your next organization’s meeting, to invite him to speak call 609-390-2830. For Management Training Solutions click here: http://www.innovativeleadershipdv.com/training_overview.asp
Tuesday, July 20, 2010
The Process for Employee Alignment and Achievement
Here are ten steps to take today and in the future to align your employees so they will positively effect your bottom line while achieving their goals.
1. Separate the strategic and tactical thinking processes
2. Define the business strategy in all areas of the business (Revenue, Operations, Personnel, and Financial)
3. Make everyone aware of the business strategy and plant the seed that will allow them to achieve those goals
4. Make sure clarity of the business strategy is established for all
5. Break the Strategic Business Plan down into goals by business unit, division and/or department (Eat the Elephant in small bites)
6. Develop a goal-orientation culture within the company
7. Formulate specific, time sensitive, prioritized goals that provide each employee with a clear sight to the strategy, department goals, and reflect upon their own roles and responsibilities.
8. Let the employee develop the metrics and reporting structure that will continue to provide clarity and measure achievement
9. Set process meetings to determine your success or failure with opportunity to recommend changes demonstrating their value in the process
10. Be satisfied that the overall business strategy must be changed to reflect the highly competitive and volatile marketplace.
1. Separate the strategic and tactical thinking processes
2. Define the business strategy in all areas of the business (Revenue, Operations, Personnel, and Financial)
3. Make everyone aware of the business strategy and plant the seed that will allow them to achieve those goals
4. Make sure clarity of the business strategy is established for all
5. Break the Strategic Business Plan down into goals by business unit, division and/or department (Eat the Elephant in small bites)
6. Develop a goal-orientation culture within the company
7. Formulate specific, time sensitive, prioritized goals that provide each employee with a clear sight to the strategy, department goals, and reflect upon their own roles and responsibilities.
8. Let the employee develop the metrics and reporting structure that will continue to provide clarity and measure achievement
9. Set process meetings to determine your success or failure with opportunity to recommend changes demonstrating their value in the process
10. Be satisfied that the overall business strategy must be changed to reflect the highly competitive and volatile marketplace.
Achieve Greatness - Each Employee has a Major Impact on the Bottom Line
Today I visited several companies of various sizes in a variety of industries and I would like to tell you that it is not a very bright picture for Strategically-Oriented Human Resource Professionals. The majority of executives continue to have an “accountant” attitude toward business. . .cut costs. . .cut expenses. . .cut people. . .more cuts.
I even heard of one CFO that feels people development is a waste of time and doesn’t have any understanding of the ramifications of almost 65% of his management team is retiring in less than 24 months! Forget succession planning; let’s just go with massive hiring and selection without talent development. Other HR Professionals that I visited today are now back to only performing a variety of administrative duties and no longer have a budget for people development or anything else for that matter. On my next to my last call, I visited with an HR professional whose executive management team anointed her the saver of the company. She was told that they wanted her to be part of the executive leadership team in the development of a new management team that would take the company to the next level. I cannot tell you how much fun it was to sit and listen to her plans and ideas for accomplishing her goal.
Upon arriving home, I became I read on an article titled, "Alignment Drives Employee Engagement and Productivity" available from Taleo Research. It points out that the HR role is key in driving the process and selecting the tools needed to achieve alignment. It also demonstrates that statistically most managers do not see HR as being up to the task. In the majority of companies I visited today, their managers felt that way as well.
The fact of the matter is HR cannot execute the strategy without the commitment of the front line managers. Most HR professionals would also agree that aligning talent to business, providing current job roles and responsibilities, and measuring performance creates an environment where the employee’s passion for the business can grow and drive the overall performance of their company.
Isn’t it time for the executives and cave dwellers to wake up? Numerous studies have proven that goal alignment and engagement improve productivity and company performance. When your employee is engaged, and aligned, each employee can have a major impact on the bottom line of a business.
Engagement improves productivity, creates top performers, and improves employee retention while alignment ties the business strategy to personal goals, improves engagement and promotes achievement. But we must be forward thinkers and align the two; it provides focus and a clear line of sight for all involved while decreasing lost productivity and increases revenue per employee. The impact of all of this lies in productivity and process improvement, risk reduction and organizational impacts.
So what’s left for us to do; train the management and employees to be better goal setters? It is believed that only 15% of all employees really think that their goals will help them achieve great things. An employee achieving great things will impact the bottom line and insure that the company is achieving great things. Your front line managers define the culture for achievement and the employee demonstrates that a results-oriented company will achieve greatness.
I even heard of one CFO that feels people development is a waste of time and doesn’t have any understanding of the ramifications of almost 65% of his management team is retiring in less than 24 months! Forget succession planning; let’s just go with massive hiring and selection without talent development. Other HR Professionals that I visited today are now back to only performing a variety of administrative duties and no longer have a budget for people development or anything else for that matter. On my next to my last call, I visited with an HR professional whose executive management team anointed her the saver of the company. She was told that they wanted her to be part of the executive leadership team in the development of a new management team that would take the company to the next level. I cannot tell you how much fun it was to sit and listen to her plans and ideas for accomplishing her goal.
Upon arriving home, I became I read on an article titled, "Alignment Drives Employee Engagement and Productivity" available from Taleo Research. It points out that the HR role is key in driving the process and selecting the tools needed to achieve alignment. It also demonstrates that statistically most managers do not see HR as being up to the task. In the majority of companies I visited today, their managers felt that way as well.
The fact of the matter is HR cannot execute the strategy without the commitment of the front line managers. Most HR professionals would also agree that aligning talent to business, providing current job roles and responsibilities, and measuring performance creates an environment where the employee’s passion for the business can grow and drive the overall performance of their company.
Isn’t it time for the executives and cave dwellers to wake up? Numerous studies have proven that goal alignment and engagement improve productivity and company performance. When your employee is engaged, and aligned, each employee can have a major impact on the bottom line of a business.
Engagement improves productivity, creates top performers, and improves employee retention while alignment ties the business strategy to personal goals, improves engagement and promotes achievement. But we must be forward thinkers and align the two; it provides focus and a clear line of sight for all involved while decreasing lost productivity and increases revenue per employee. The impact of all of this lies in productivity and process improvement, risk reduction and organizational impacts.
So what’s left for us to do; train the management and employees to be better goal setters? It is believed that only 15% of all employees really think that their goals will help them achieve great things. An employee achieving great things will impact the bottom line and insure that the company is achieving great things. Your front line managers define the culture for achievement and the employee demonstrates that a results-oriented company will achieve greatness.
Tuesday, March 2, 2010
Reinforce Teamwork with Performance Appraisals
Why should workers strive to help their teams succeed then their performance appraisals - and salary increases - focus on individual achievement? If your company uses team performance rather than individual performance, your appraisals must reflect those objectives.
Make sure to follow these pointers:
- Set both individual and team goals - Work with employees to get two sets of goals - one addressing individual performance issues and the other addressing team performance. For example, you may want employees to take the initiative in their individual duties rather than over relying on you for guidance. But when they're operating as part of a team, they need to work cooperatively with other team members rather than striking out on their own. Make clear that difference roles have different expectations and it's important for workers to adapt well to each situation.
- Link pay to team performance - How important is a given work team's activity to the overall performance of your department? Does it account for 20 or 50 percent of your workload? Determine what weight should be given to team activities, then rework pay and bonus structures to reflect those percentages. If 50% of an employee's time is spent acting as part of a work team, then 50% of the employee's compensation should be tied to the team's performance.
Make sure to follow these pointers:
- Set both individual and team goals - Work with employees to get two sets of goals - one addressing individual performance issues and the other addressing team performance. For example, you may want employees to take the initiative in their individual duties rather than over relying on you for guidance. But when they're operating as part of a team, they need to work cooperatively with other team members rather than striking out on their own. Make clear that difference roles have different expectations and it's important for workers to adapt well to each situation.
- Link pay to team performance - How important is a given work team's activity to the overall performance of your department? Does it account for 20 or 50 percent of your workload? Determine what weight should be given to team activities, then rework pay and bonus structures to reflect those percentages. If 50% of an employee's time is spent acting as part of a work team, then 50% of the employee's compensation should be tied to the team's performance.
Thursday, February 12, 2009
Let's Get Real
We have just elected a new President and we live in a country where a person can overcome almost any situation, obstacle or circumstance and achieve their goals. The same is true in business. Even though we are facing challenging economic times, we can still achieve success. The time is now to look at processes, programs, and products that can help achieve your business and personal goals.
Everyone must first develop a realistic view of the world. There is no question that the world is struggling and the world economy will probably end up reflecting no growth or maybe even shrink by 1%. In other words, 99% of the business that existed last year will exist this year! It is time to realize that we can’t let that 1% figure dictate the way that we do business. We can’t base our attitude, belief or expectation as a business owner on that 1%. Business owners today must focus on the opportunity.
It’s time to focus on your strengths and take advantage of your opportunities. Think in terms of productivity improvement resulting in expanded margins. Ask yourself, how can we increase the productivity of our staff by 10% or 20%? If you could increase productivity by 10%, this means that 9 people can do the job of 10 and if we can double that percentage, 8 people can do the job of 10 and so on. Think how much this could save your company.
The same is also true today for leadership development. Companies cannot afford to pay managers and supervisors who just watch other people work. This means two things. First, managers must become better leaders. Managers can’t spend time “managing” people; they must learn how to lead. Secondly, all employees must learn to lead themselves. The need for leadership development is greater and more urgent than ever before.
Our Leadership Development Programs all focus on the development of the total leader. Now is the time to make your management team better leaders and every employee a total leader as well. Leadership development can make the difference with the engagement of your people and their commitment to your business strategy. This improved engagement and increased productivity leads to improved margins. Innovative Leadership can provide you with clear cut expectations and demonstrate the ROI before you have to spend any money. There is no other Leadership Development Program that can produce those results.
Please call us at your convenience, 609-390-2830 or visit www.ILDV.org, for more information on these new cost effective programs that can make a difference in your company’s performance.
Monday, September 8, 2008
Manager vs. Man-eater
I am starting to read articles in which many people have expressed an opinion that due to the tougher economic times, many managers and employees are starting to compete against each other in the work environment in unhealthy ways.
“Survival of the Fittest” has always been nature’s way of adjusting to the changes in the environment. Competition can be healthy or it can be destructive and it is important that the owner or senior management team, including the HR professional, focus on the depth in which the competition presents itself. From past experience, we know that becoming “leaner and meaner” does mean that advancement opportunities are reduced and the workload per employee usually increases causing more stress in the work environment. Do we need to add a more competitive spirit to the equation or not?
Competition is one method many managers believe that can help individuals achieve their “real” or “true” potential. I am all for helping people reach their potential since most people believe that our capacity today is less than 10%, but competition is good as long as we can see the reason for our effort. Winning a race is a goal…..improving performance should be a goal. Competition may get us to the finish line in much less time than we ever imagined. This is good because we are getting closer to our potential.
What I see in many companies is this atmosphere of “competition” with no real goal defined. This lack of vision or visualization of the determined outcome must be classified as a communication disconnect. What happens too many times is that inappropriate behavior in the workplace becomes more evident as the competitive level rises. This “survival of the fittest” mentality takes hold and all the appropriate behaviors go out the window, like feedback in a timely fashion, recognition for something well done, and other basic collaboration practices.
When will we realize that when workers feel threatened, they usually don’t improve their performance but become disgruntled and belligerent? The worker becomes disengaged, discontented, and leaves the company.
Isn’t it time to focus on how we can better understand the employee by focusing on their behavioral style and communicate the organization’s objectives to them in a manner that is consistent and realistic. People need to hear the truth, understand the strategy of the leaders, and assume responsibility for their actions relative to the plan. They then need to set goals and set out to achieve them while monitoring their progress along the way.
“Survival of the Fittest” has always been nature’s way of adjusting to the changes in the environment. Competition can be healthy or it can be destructive and it is important that the owner or senior management team, including the HR professional, focus on the depth in which the competition presents itself. From past experience, we know that becoming “leaner and meaner” does mean that advancement opportunities are reduced and the workload per employee usually increases causing more stress in the work environment. Do we need to add a more competitive spirit to the equation or not?
Competition is one method many managers believe that can help individuals achieve their “real” or “true” potential. I am all for helping people reach their potential since most people believe that our capacity today is less than 10%, but competition is good as long as we can see the reason for our effort. Winning a race is a goal…..improving performance should be a goal. Competition may get us to the finish line in much less time than we ever imagined. This is good because we are getting closer to our potential.
What I see in many companies is this atmosphere of “competition” with no real goal defined. This lack of vision or visualization of the determined outcome must be classified as a communication disconnect. What happens too many times is that inappropriate behavior in the workplace becomes more evident as the competitive level rises. This “survival of the fittest” mentality takes hold and all the appropriate behaviors go out the window, like feedback in a timely fashion, recognition for something well done, and other basic collaboration practices.
When will we realize that when workers feel threatened, they usually don’t improve their performance but become disgruntled and belligerent? The worker becomes disengaged, discontented, and leaves the company.
Isn’t it time to focus on how we can better understand the employee by focusing on their behavioral style and communicate the organization’s objectives to them in a manner that is consistent and realistic. People need to hear the truth, understand the strategy of the leaders, and assume responsibility for their actions relative to the plan. They then need to set goals and set out to achieve them while monitoring their progress along the way.
Monday, April 7, 2008
Are You Focusing on Your Dashboard?
I am working with an organization today that is creating a Decision Support Department to integrate all the data and information available to assist in making the “best” decision. Most small businesses and mid-size companies do not have the financial capabilities or available people to create such a department. All companies have the ability to manage data, monitor progress, and formulate benchmarks…..but they don’t or, let me be kind, don’t do it well.
Let’s compare companies to automobiles. All managers and supervisors, no matter what vehicle they are driving, need to glance at the dashboard periodically and it hopefully will reflect some sort of information that will be valuable in determining how the vehicle is performing and assist them in their decision-making processes relative to good car care.
The number of gauges available to you will vary according to your role and responsibilities associated with the vehicle. Some of the managers or supervisors will be driving “Mini-Coopers” while others may be driving “Chevrolet Malibus”. Senior management may drive a “BMW or Audi”, while the CFO and CEO will drive “Mercedes”. Remember, the difference in vehicle relates to the size and sophistication of company they work for while the dashboard enables them to view their performance at any point in time with the vehicle running.
Dashboards (a millennial business buzz word) should be popping up in most businesses because we need to get back into a goal-oriented environment. Competition is hotter than ever, great employees are scarcer than ever, knowledge pools are retiring at a rapid pace, and technology is moving faster than a speeding bullet. In other words, we better have a pulse on the performance of our vehicle to make sure it can handle the long trip or the excessive weight of the trailer. We need to make sure we glance at our gauges every few minutes to make sure we don’t overheat or ruin the engine by not adding oil.
One of the competencies that are needed by the leader of a company today is forward thinking. It relates to the ability to focus on the desired outcome and formulating a plan that can be implemented to achieve that specific outcome. Outcomes are only as good as the metrics you have incorporated in the plan and measured during implementation and define the desired outcome…..in other words, metrics allow us to measure our performance.
There are all kinds of fancy software that can make your vehicle’s dashboard look like a Mercedes. Or, there is a simple screensaver program that allows you to put the Dashboard right on your computer screen. We need to get back to basics. We need to focus on the things that got us here and monitor the things that are going to get us where we want to go. By clearly establishing benchmarks and monitoring our progress by recognizing what we do that makes a difference, we will continue to be highly competitive, profitable, and here for years to come. CEO’s and Business Owners, start your engines and watch your gauge . . .you need everyone in the company to focus on your goals!
Let’s compare companies to automobiles. All managers and supervisors, no matter what vehicle they are driving, need to glance at the dashboard periodically and it hopefully will reflect some sort of information that will be valuable in determining how the vehicle is performing and assist them in their decision-making processes relative to good car care.
The number of gauges available to you will vary according to your role and responsibilities associated with the vehicle. Some of the managers or supervisors will be driving “Mini-Coopers” while others may be driving “Chevrolet Malibus”. Senior management may drive a “BMW or Audi”, while the CFO and CEO will drive “Mercedes”. Remember, the difference in vehicle relates to the size and sophistication of company they work for while the dashboard enables them to view their performance at any point in time with the vehicle running.
Dashboards (a millennial business buzz word) should be popping up in most businesses because we need to get back into a goal-oriented environment. Competition is hotter than ever, great employees are scarcer than ever, knowledge pools are retiring at a rapid pace, and technology is moving faster than a speeding bullet. In other words, we better have a pulse on the performance of our vehicle to make sure it can handle the long trip or the excessive weight of the trailer. We need to make sure we glance at our gauges every few minutes to make sure we don’t overheat or ruin the engine by not adding oil.
One of the competencies that are needed by the leader of a company today is forward thinking. It relates to the ability to focus on the desired outcome and formulating a plan that can be implemented to achieve that specific outcome. Outcomes are only as good as the metrics you have incorporated in the plan and measured during implementation and define the desired outcome…..in other words, metrics allow us to measure our performance.
There are all kinds of fancy software that can make your vehicle’s dashboard look like a Mercedes. Or, there is a simple screensaver program that allows you to put the Dashboard right on your computer screen. We need to get back to basics. We need to focus on the things that got us here and monitor the things that are going to get us where we want to go. By clearly establishing benchmarks and monitoring our progress by recognizing what we do that makes a difference, we will continue to be highly competitive, profitable, and here for years to come. CEO’s and Business Owners, start your engines and watch your gauge . . .you need everyone in the company to focus on your goals!
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