As a leader, you enjoy the keen satisfaction of knowing you help others to achieve their goals while you reach your own goals. Effective
communication binds all the individuals of this complex business
relationships together and enables you, both as individuals and as a team,
to achieve organizational goals. Several constructive attitudes form the foundation for successful communication:
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Good relationships. Getting along well with
people is essential to effective leadership.
Constructive communication – written or verbal – takes into account the principles of good human relationships. Respect and consideration
for others, for example, are paramount to good human relationships. “Treat
others as you would have them treat you” is a reliable guideline at all levels
of human interaction. If you want others to listen to you, for example, you
must listen to them. If you want to be treated courteously, you must exhibit
courtesy.
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Mutual understanding. Achieving results through
communication and persuasion requires mutual understanding. Understanding, in
turn, requires a genuine effort to see things from the point of view of others.
This empathetic effort earns the confidence of
other people, paves the way for acceptance of your message, and increases the
likelihood of a positive response.
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Impressing versus expressing. Seeking to express
your ideas or thoughts accurately rather than to impress others is a key
attitude to more effective communication and persuasion. Regardless of the size
of your audience, you can expect better results if you concentrate primarily on
your message – the facts, ideas, or proposals you are trying to deliver – and
on meeting the needs of your listeners instead of thinking about Yourself
and the impression you are making. Too much concern about the impression you
are making destroys the message itself and marks you as insincere.
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The right timing. For the most positive results,
choose the right timing for communicating each bit of information. Take into
account the emotional climate, what else is happening, and the facial
expressions of your listeners to help determine the right time for an exchange
of information. A familiar Scripture emphasizes the importance of timing: “To
everything there is a season and a time to every purpose under heaven ... a
time for silence and a time for speech.”
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Communication as a process. Whether written or
verbal, communication is a process involving three essential components: a
sender, receiver, and message. Effective
communication brings about a mutual understanding between sender and receiver
and results in some action or change in attitude or behavior, or both. Good communicators
understand the role of each step in the communication process.
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The constancy of communication. Communication
involves more than spoken or written words. As a leader, you are constantly
communicating; even doing nothing tends to convey a powerful message. Effective
leaders are always sensitive to nonverbal cues – to emotions, movements, facial
expressions, personality, and other factors making up the total message.
Innovative’s coaches have the education, training and most importantly the business experience to help you succeed in today’s highly competitive world. Our Coaching Services are designed to push you or the team to the next level by engaging in conversations that will provide inspiration and commitment resulting in goal achievement. Click Here to Learn More
Innovative’s coaches have the education, training and most importantly the business experience to help you succeed in today’s highly competitive world. Our Coaching Services are designed to push you or the team to the next level by engaging in conversations that will provide inspiration and commitment resulting in goal achievement. Click Here to Learn More
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