I’ll get straight to the point. Why should companies invest more in management training? Here are 10 simple reasons.
1) An employee’s relationship with his or her direct manager is the most important single factor in employee engagement.
2) Engaged employees are happier and more productive. Disengaged employees are frustrated and more disruptive.
3) Because there’s no widely agreed-on skillset for management (good
managers come in all shapes and sizes), there’s an assumption everyone
knows how to do it. This is akin to someone who’s never driven before
being given keys to a car and told: “Drive.” (Many many years ago, this
is how I first learned to manage. I blundered my way through it.
Trial and error. It wasn’t pretty.)