Critical Success Factor

Many experts feel that even though every company is different, it is important for each to develop a succession plan that includes hiring from within, conducting a developmental opportunity or audition, providing a defined plan with time lines for anyone to assume a leadership responsibility, and disclosing the process or succession plan to the shareholders.

Most succession plans do not take into consideration that different environments require different leadership competencies or skills. If we narrow our development process than we may never have the right person ready to assume the leadership role in any company. Companies need to consider what most professional sports teams do as a major component for success and that is a strong bench. Most of you championship teams, whether it be in basketball, baseball, or even football have had a great bench or understudy for their key positions. Companies, like professional sports teams, must have a strong bench of candidates who can lead or “step up to the plate” under a variety of scenarios.

Many companies use different forms of people development processes. Some companies call them Leadership Academies or Institutes, and/or High Potential Candidate Schools. Despite the different names, the end result is the same: development of people toward a higher level. As a business owner, we need to provide a constant flow of internal talent but we also must be aware that when people don’t get the higher position, they do have a tendency to leave the organization so the funnel better continue to be adequately filled at all times.

It is also important for companies to deliver some kind of transparency to their shareholders, customers, and internal personnel. The ideal succession plan should minimize uncertainty, which isn’t a bad thing in this economic climate, and continue to promote the “real” culture of the company. The depth of the company’s disclosure should be predicated by the need at the time and situational circumstances.

Also, many experts believe that the succession plan must take into consideration the corporate culture to the extent that every company should have a corporate culture that transcends the exit of any leader or person. Most companies do not really know what they smell, taste, and feel like to their internal and external customers. The best way to determine the current culture and the culture employees want is to conduct an Organizational Needs Inventory (ONI) but most companies don’t do them.

So, succession planning is just a more formalized name that can be defined as a process to help companies develop their people to meet their future needs.

It certainly sounds like it is time for a Leadership Program…. Let’s go!

Innovative Leadership has all of the tools for your succession plan, including Leadership Development, Organizational Needs Inventory, Assessment Tools, and more. Please call us at 609-290-2830 to set up and appointment or contact us here

Manager vs. Man-Eater

I am starting to read articles in which many people have expressed an opinion that due to the tougher economic times, many managers and employees are starting to compete against each other in the work environment in unhealthy ways.

“Survival of the Fittest” has always been nature’s way of adjusting to the changes in the environment. Competition can be healthy or it can be destructive and it is important that the owner or senior management team, including the HR professional, focuses on the depth in which the competition presents itself. From past experience, we know that becoming “leaner and meaner” does mean that advancement opportunities are reduced and the workload per employee usually increases causing more stress in the work environment. Do we need to add a more competitive spirit to the equation or not?

Competition is one method many managers believe that can help individuals achieve their “real” or “true” potential. I am all for helping people reach their potential since most people believe that our capacity today is less than 10%, but competition is good as long as we can see the reason for our effort. Winning a race is a goal…..improving performance should be a goal. Competition may get us to the finish line in much less time than we ever imagined. This is good because we are getting closer to our potential.

What I see in many companies is this atmosphere of “competition” with no real goal defined. This lack of vision or visualization of the determined outcome must be classified as a communication disconnect. What happens too many times is that inappropriate behavior in the workplace becomes more evident as the competitive level rises. This “survival of the fittest” mentality takes hold and all the appropriate behaviors go out the window, like feedback in a timely fashion, recognition for something well done, and other basic collaboration practices.

When will we realize that when workers feel threatened, they usually don’t improve their performance but become disgruntled and belligerent? The worker becomes disengaged, discontented, and leaves the company.

Isn’t it time to focus on how we can better understand the employee by focusing on their behavioral style and communicate the organization’s objectives to them in a manner that is consistent and realistic? People need to hear the truth, understand the strategy of the leaders, and assume responsibility for their actions relative to the plan. They then need to set goals and set out to achieve them while monitoring their progress along the way.